A couple of major online applications recently released user interface changes. Some of the changes are major and some are modest, just the bottom line is that the familiar software interface changed.
I don't have to tell you what applications they are. Whenever yous read this article, such change volition be happening.
I get frustrated when this type of change happens…
…but not for the reasons y'all might think.
My "genetic disposition"
I am well-nigh genetically predisposed to exist annoyed with chronic complainers.
I endeavor not to do that. I try to requite everyone a fair and objective shake, but honestly, when incoming questions are 95% lament and 5% actual question, I have a very hard time motivating myself to have on the issue.
I know, I know — I picked the incorrect industry to work in. With the exception of politics, no other industry gets more than vocal and active complaints than technology.
Particularly when things change.
I merely see itevery single mean solar day and it makes me very sad and frustrated.
Why?
Because information technology doesn't have to exist this style if folks approached technology — and for that matter, life itself — a little differently.
Some people HATE change
I read somewhere that there are people who use push-push button telephones but because rotary dial phones are no longer available.
Y'all may express joy, but it'south more accurate than we might like to believe.
Some people who merely hate alter. I hear from these people often. And "hate," as ugly a word as it is, is non strong enough in some cases.
In my opinion, being change-averse puts yous at a serious disadvantage when it comes to technology.
Like it or not, modify happens
The world keeps irresolute, and it's not going to stop. Period.
No matter how uncomfortable information technology may make you, or how much yous complain and runway against it, things are going to change.
The but matter that will never, e'er modify is the fact that things keep irresolute.
Given that change is absolutely, totally, and completely unavoidable, you have exactly two choices:
Get angry and bitter and convince yourself that the alter-makers are responsible for all sorts of assorted evils in the world.i
Take modify. Cover information technology. Learn from it. Exploit it. Run into how it's fabricated the world a much improve place. Savour it, even.
Now, given those 2 possibilities, which will lead to a happier, more positive feel?
Which will yous cull? (And take no dubiousness about this: it is a option.)
Why embrace change?
Besides making yous happier, there's a very practical reason for embracing (or at least accepting) change.
In the nearly 15 years I've been doing this, it'southward become very clear to me that given the aforementioned computer, situation, and problem, the person who is frustrated past the changes that he or she sees every bit being foisted upon them has a much more than hard time using their machines and resolving bug. The just departure is that attitude they bring to the table.
Let me put it more clearly: if you hate change, y'all volition take a more difficult time with the exact same issues than a person who accepts information technology.
People who utilize technology the almost finer are the folks who not only accept change, only even look forward to it. These are people who are curious. They are interested in learning what more than technology tin exercise for them and how they tin can best leverage the latest and greatest to make their lives more than effective, efficient, and fun.
On the other hand, the more frustrated and resistant you are to the changes you lot face, the harder yous make it on yourself. By choosing to be upset, yous cull to make your experience more than hard.
Change is accustomed elsewhere
I find information technology puzzlingii that many who complain about irresolute technologies quietly take major changes in their motor vehicle from twelvemonth to year, model to model, and between brands.
If the radio controls are completely different in your new car, why aren't you as upset about that every bit you are most various user interface changes in an operating arrangement update? Information technology's arguable that the controls on your radio present a much more significant safety effect as you fumble to change a station while you barrel downwardly the freeway.
The radio is only ane example. The changes we easily accept in motor vehicles and many other aspects of our lives are often much greater than what we discover when we upgrade our software — yet there's little or no outrage in comparison.
Find where the new knobs are, change the station, and move on with your life.
Like you do in your car.
Change isn't fabricated with malicious intent
I often hear from folks who are utterly convinced that any change they encounter is created for the express purpose of angering them3, or for some other night, conspiratorial intent.
Folks, pissing off your customers is just bad business …
… and don't doubt for one second that this is all near business organization.
Hardware and software vendors are in a constant competitive battle, and yous don't stay competitive by standing yet. In fact, halting innovation and alter is a fast track to failure.
Companies remain competitive by continually striving to make their product ameliorate: amend than the previous version and better than the competition.
And that means making changes.
Newer isn't always meliorate
You'll get no statement from me that often the changes made in pursuit of "better" are anything but.
That doesn't mean that all change is bad. It only means that change wasn't useful.
The companies that produce these products constantly research and test and come upward with ways that they truly believe brand their product better.
Sometimes, the idea turns out to be wrong. Sometimes, the execution of a good idea fails.
And even so for every change that failed, more changes — significantly more than — have improved the products we use every day and come to take for granted.
Change isn't simply about you
One of the common claims I get is, "Anybody hates this alter."
No. But… no.
Maybe many people you talk to practice, and certainly all the people who join you in the "mutter near this product" discussion forum do, only that's hardly a representative sample of "everyone." People who aren't experiencing a problem don't flock to the aforementioned places yous do.
It'south truthful that "You can't please everyone," and nowhere is that truer than when it comes to technological change.
Perhaps it was only your turn not to exist pleased.
Maybe the testing performed on the product indicated that the majority of people liked that modify that you and your friends hate.
Once again, you lot become to choose your response: get angry and bitter — or accept that the modify exists and decide how to movement forrard. And, yes, your response absolutely could involve a change of your ain: choose a completely different product that meets your needs and desires improve.
Which leads me to the indicate I desire you lot to walk away with.
You can't control change, but you can choose your response
Change is inevitable in life, specially when it comes to computers and engineering.
So, when faced with an unexpected modify of some sort — exist information technology in your formerly-favorite application or the operating organisation you've used for years — what are you lot going to do?
Become grumpy and annoyed?
Or accept that change is a necessary office of the innovation that has led to this amazing world we live in? And in that acceptance, determine whether it's change yous can learn from, alter you can alive with, alter you demand to avoid and work around, or change you lot can't have and must walk away from.
Fifty-fifty if you choose the latter, farthermost solution, if you do it out of a rational evaluation rather than an angry reaction, y'all'll end upward in a significantly better identify.
Requite change a adventure. You don't need to accept every alter, simply if you lot can accept its inevitability, you lot'll have a much better time of it.
In fact, you might fifty-fifty take fun.
How Do You Embrace An Attitude Of Service In Today's World,
0 Response to "How Do You Embrace An Attitude Of Service In Today's World"
Post a Comment